Community and Events Officer

Job Type: Full Time, 35 Hours, permanent Salary: £24,000.00-£26,255.00 per year annum

Closing date for applications 8th April, please send your CV and a cover letter outlining your suitability for the role to and complete our application form here:

About FIRST:

FIRST is a pioneering learning and development agency, empowering enterprise skills and entrepreneurship in collaboration with government, employers, education and community organisations. Our accredited courses, workshops, consultancy, and events inspire courage, self-belief and motivation, giving learners equitable opportunities to progress into meaningful education, decent work or resilient self-employment.

Specifically working with underrepresented groups, our work facilitates inclusive economic growth by challenging the status quo and improving the quality of entry-level teaching and learning within enterprise skills and entrepreneurship.

We have contributed millions in social return on investment for the North East economy and improved the quality of life for thousands of learners in some of the UK's most under-resourced communities.

Based in central Gateshead, UK, the team is made up of 9 employees with a non-executive director board to support and maintain quality during this exciting period of growth.

Our Culture:

The FIRST team takes pride in our fun, supportive and innovative approach to project design, delivery and evaluation. As team players, we are positive and professional creative thinkers with the shared desire to do the right thing and produce meaningful project outcomes for learners, clients and our wider society.


  • Flexible working hours.
  • Working from home options (based on business need).
  • Support into a trusteeship/governance role with paid time off to carry out these extra-curricular community duties.
  • 28 days holiday with a day off for your birthday and after 2 years of employment, additional time off during the festive break.

Key Responsibilities:

  • Event Management as Engagement Tool: Use events as strategic engagement platforms to connect participants with further support and opportunities, ensuring alignment with FIRST’s objectives.
  • Post-Event Support and Follow-Up: Provide comprehensive post-event support, including tracking participant progress, offering personalised guidance, and coordinating with other support services.
  • Skills in Communication and Networking: Demonstrate exceptional interpersonal skills, including the ability to engage with diverse stakeholders, manage conflicts, and build lasting relationships within the startup ecosystem.
  • Networking and Relationship Building: Actively participate in networking events to facilitate signposting to other programmes and partners.
  • Inter-Programme Referrals: Seamlessly transition participants between various FIRST programmes (e.g., from level 1 to level 2 or Startup Awards North East) and into external programmes.
  • Outcome and Output Achievement for FIRST’s Contracts: Ensure the objectives of the funding are met, including effective utilisation of resources, and achieving targeted outcomes.
  • Partnership Maximisation: Leverage relationships with FIRST’s partners to provide participants with 1-1 support and access to various opportunities.
  • Additional Engagement Activities: Engage in roles such as attending networking, university social events, and enterprise weekends to maintain a consistent engagement presence.
  • Team Support and Responsibility Sharing: Work collaboratively with the team to effectively distribute tasks and responsibilities, supporting other departments as and when needed.

Skills and Qualifications:

  • Proven experience in event management, with a focus on engagement and networking.
  • Strong understanding of the startup ecosystem, with an ability to relate to and support early-stage entrepreneurs.
  • Excellent communication, negotiation, and interpersonal skills, capable of building and maintaining strong relationships.
  • Ability to multitask and manage various programme elements simultaneously.
  • Strong organisational skills to track participant progress and outcomes.


A university degree or equivalent experience in a related field is preferred.

If you’re interested in this amazing opportunity with FIRST, please send your CV and a cover letter outlining your suitability for the role to and complete our application form here:

We are committed to an inclusive and diverse workplace, valuing individuals from all backgrounds, including different ethnicities, genders, and abilities. In line with UK law, we encourage applications from a wide range of candidates. Our commitment extends beyond compliance, through initiatives like diversity training and supportive work culture. If you're passionate about contributing to a diverse team, we'd love to hear from you.

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