FIRST ACCREDITED TO THE MATRIX STANDARD

Roger Chapman, Head of the matrix Service for The Growth Company said: “This is a fantastic achievement for FIRST and I would like to congratulate the team on their success. We believe that at the heart of high-quality advice and support services are strong leadership, excellent service and a focus on continuous improvement, all underpinned by effective use of the resources available.

 The matrix Standard is designed to benchmark organisations against best practice in these areas. With their accreditation success, FIRST is working to provide the best possible support to their clients.” Commenting on the award, Richard Chater, Quality Lead, said: “We are extremely proud to retain our accreditation in the manner that we did. It is credit to the team here at FIRST and the daily work with learners to ensure they receive high quality information, advice and guidance (IAG) on the individual journeys. We strive to help them at different parts of that journey, to empower them to follow their path, promote a culture of being courageous and in helping to unlock their potential. In addition, to be identified as having elements of strong practise in IAG is a real unique value proposition at FIRST and one that we will look to enhance further, to help enrich the lives of all of the individuals that we work with".  

For more information about the matrix Standard please visit www.matrixStandard.com

About the matrix Standard

• The matrix Standard is the international quality standard for organisations that deliver information, advice and/or guidance (IAG). Either as their sole purpose or as part of their service offering. 
• Any organisation which manages, administers and delivers an information, advice and/or guidance service to support individuals in their choice of career, learning, work or life goals can become accredited to the matrix Standard. It does not matter whether the service or services are delivered face-to-face, through training, learning, remotely, or through a website. 
• Organisations that have benefited from working with the Standard include Training Providers, Universities, Further/ Higher Education Colleges, Schools and Academies, Sole Traders, Next Step Providers, Voluntary and Community Organisations and Private Businesses. 
• The matrix Standard is owned by the Department for Education and is managed by The Growth Company on their behalf