A new role for FIRST!

We are delighted to announce our latest job opportunity at FIRST

Recruitment officer
£25,000 - 28,000 per annum: full time, permanent post

Location: Gateshead - UK

Please send your cover letter and CV to hello@youarefirst.co.uk

Company introduction:

FIRST is an accredited learning and development agency specialising in leadership experiences and progression skills for young people, early stage founders and professionals. Working alongside education, local authorities, business and community organisations we respond to the North East's high unemployment and low business startup rates by connecting, celebrating and empowering individuals to explore ideas and opportunities within employment, entrepreneurship and professional development.


Flexible working hours, annual growth review, clear progression route, personal development budget, working from home options, support into a trusteeship/governance role with paid time off to carry out these extra-curricular community duties.

Overall job role

The recruitment officer will have responsibility for the recruitment of learners and early stage business founders to all of FIRST’s programmes including Startup Awards North East and our Understanding Enterprise courses. As the link between the marketing and operations team, you will play a vital role in helping people access our services, so they develop leadership and progression skills. Please note, as part of this role you will be required to have an enhanced DBS check - something FIRST will provide if successful in the post.

Day to day responsibilities


  • Develop, implement and evaluate recruitment plans for all contracts.
  • Develop relationships with perspective learners to convert expressions of interests into enrolment.
  • Attend community events and networking opportunities such as skill conferences and job fairs to attract learners
  • Monitor and track progress against contractual profile numbers.
  • Design and innovate new ways of engaging with perspective learners/participants


  • Establish and maintain all referral partnerships including the organisation of the strategic partnership board.
  • Identify internal and external progression routes for learners
  • Develop communication plan for established and new referral partners
  • Attend strategic networking opportunities to develop relationships with partners such as local government meetings and skill based round tables.


  • Work with the marketing department to ensure all communications and marketing is suitable to audience, is disseminated and assists with learner and participant uptake.
  • Work with the full team to plan and contribute to the full life cycle of a project, offering your skills and expertise to help shape further recruitment drives.
  • With support from the operations manager to lead on all internal recruitment for team posts.
  • Build a recruitment team based on the success of meeting current, contractual targets.




  • GCSE Maths and English A-C
  • Degree in business, marketing/sales.


  • 3+ years of working within a recruitment role or sales role
  • 3+ years of working with referral partners
  • A strong and proven track record in sales, networking and/or client development abilities
  • Proactive and self-motivated, customer focussed with a ‘can do’ attitude
  • Strong team player, able to work effectively with diverse client groups
  • Experience of building up relationships with decision makers and leaders across the North East private, public, charity sector and education sector.
  • Strong business network within the North East region
  • Experience of lead generation and spotting new business opportunities
  • Proficient use of social media to deal with responses
  • Regularly hit and exceed sales targets and KPIs
  • Experience of securing both B2C and B2C clients
  • Working within training, learning and development or education sector
  • Experience of selling qualifications, training and courses
  • Experience of organising engagement activities for potential partners and learners


  • Exceptional IT skills including proficiency in Microsoft Office and Customer Relationship Management software
  • Evidence of strong administrative and organisational skills
  • Ability to prioritise workload and multi-task effectively while considering future organisational requirements
  • Ability to assimilate information quickly and accurately
  • The ability to work appropriately with highly confidential information
  • Strong communication and listening skills
  • Strong account management skills to maintain relationships with learners and stakeholders to have regular touch points and cross sell opportunities

  • Implementing and managing sales strategy

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